frequently asked Questions

Q: Are you accepting new clients?


A: New clients can book directly with Kim here and view her instagram here. Booking with Meelah is currently paused as she is on maternity leave.TEXTURE is an education-based salon. We are excited to announce that our hair care education will soon be available online.  

Q: Does my hair have to be straight to trim it?


A: No. We are able to cut your hair while it is in its curly, natural state.

Q: Do we take walk-ins?


A: No, TEXTURE is an appointment only salon.

Q: Do you service children?


A: At the moment we are unable to service mini-clients.

Q: I need more help! How can I contact you directly with my questions?


A: You may send can write us in using the chat icon in the bottom corner or send your questions and/or pictures to us at


Q: When does booking open?


A: Booking for the following month will open the last Monday of each month.

Q: Do we service relaxed clients?


A: While we are able to style your relaxed hair, we will not apply any relaxer in the salon.

Q: I am transitioning, do I have to Big Chop?


A: No, we are able to transition you using "transitioning styles"


Q: I have heat damage. Do I have to big chop?


A: Heat damage is irreversible, however, we are able to transition you into a fully natural state using transitioning styles.