frequently asked Questions

Q: Are you accepting new clients?

 

A: As of December 2021, Jameelah has retired from behind the chair. Please refer to our educational content for professional advice on how to care for your natural hair at home.

Q: Does my hair have to be straight to trim it?

 

A: No. It is able to be cut while it is in its curly, natural state.

Q: I need more help! How can I contact you directly with my questions?

 

A: You may send can write us in using the chat icon in the bottom corner or send your questions and/or pictures to us at Learnmore@texturenc.com

Q: I am transitioning, do I have to Big Chop?

 

A: No, we are able to transition you using "transitioning styles"

 

Q: I have heat damage. Do I have to big chop?

 

A: Heat damage is irreversible, however, you are able to transition you into a fully natural state using transitioning styles.